Cookie Policy

Effective April 26, 2026 · Last updated April 26, 2026

1. Introduction

This Cookie Policy explains how GoodAct (“GoodAct,” “we,” “us,” or “our”) uses cookies and similar technologies (together, “cookies”) when you visit our websites, mobile experiences, and related services (together, the “Services”).

It should be read together with our Privacy Policy, which explains how we handle the personal information we collect.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, remember your preferences, and provide a better experience.

We also use related technologies — such as local storage, session storage, and pixels — that work in similar ways. For simplicity we refer to all of these as “cookies” in this Policy.

Cookies set by GoodAct are called first-party cookies. Cookies set by other companies that help us run the Services are called third-party cookies.

3. The cookies we use

We group the cookies we use into four categories:

a. Strictly necessary

These cookies are required to operate the Services and cannot be turned off. They keep you signed in, remember your session, balance load on our servers, and protect against fraud and abuse. Without them, parts of the Services will not work.

b. Preferences

These cookies remember choices you make so the Services feel like your own — for example, your language, your theme, or whether you've dismissed a banner. Disabling them will not break the Services, but some things will need to be set again on every visit.

c. Performance and analytics

These cookies help us understand how the Services are used so we can fix bugs, improve performance, and design better features. They tell us things like which pages are visited most, how long people stay, and where errors happen — in aggregate, not by individual person.

d. Functional / embedded content

When the Services include content from other platforms (such as embedded videos or images), those platforms may set their own cookies. We do not control these cookies — please review the cookie notices of the relevant providers.

We do not use cookies for third-party advertising, and we do not sell information collected through cookies.

4. Examples of cookies we set

The exact cookies in use can change as we improve the Services. Common examples include:

NameCategoryPurposeLifetime
sb-access-tokenStrictly necessaryKeeps you signed in to your account.Session / up to 1 hour
sb-refresh-tokenStrictly necessaryRenews your session securely.Up to 30 days
ga-themePreferencesRemembers your theme choice.1 year
ga-analyticsPerformanceAggregated usage stats so we can improve the Services.Up to 13 months

5. Your choices

You have several ways to control how cookies are used:

  • In GoodAct: Where required, we ask for your consent before setting non-essential cookies, and you can change your choice at any time from your account settings.
  • In your browser: Most browsers let you see what cookies are stored, delete them, or block them by site. Look in the privacy or security section of your browser's settings.
  • On your device: Mobile operating systems offer controls for limiting tracking and clearing app data.

Please remember that strictly necessary cookies cannot be disabled without breaking core parts of the Services, such as signing in.

6. Do Not Track and global privacy signals

Some browsers send a “Do Not Track” signal or a Global Privacy Control (GPC) signal. There is no industry-standard interpretation of these signals, but we do not use cookies for cross-site advertising in any case. Where applicable law requires us to honor a specific signal, we will do so.

7. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you through the Services or by email before the changes take effect, and we will update the “Last updated” date at the top of this page.

8. How to contact us

If you have questions about how we use cookies, please reach out through our contact page. You can also review our Privacy Policy and Terms of Service to learn more about how GoodAct works.

Questions about cookies? Get in touch.

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